We as a fitness and wellness startup do understand that the current scenario of the fitness and wellness industry is quite messy. With the market being filled with products that are either adulterated or parallel imports, our fight is against the dealers that supply the customers with shady products for a mere sum of money. And to ensure our customers only get the best brands and authentic products we are sourcing the products directly from brands or their authorized importers.
At FitSlash We are Closely working with either the Brands themselves or the Certified Importers of the brands to make sure we bring Authentic Supplements right to your doorsteps. Eliminating all the middlemen and Saving you money. The Founders, are just against the marketplace culture and aim to source 100% authentic products themselves to make sure that each and every delivery, OUR RELATION WITH YOU GETS STRONG and YOUR MUSCLES GET EVEN STRONGER!
Approximately 80-90% of the supplements sold in India are imported from developed countries, like US and Europe. There is 70% customs duty on these products, which means that for a legitimate product, the retail price would be almost twice that of the retail price in developed countries.Heavy customs duty attracts large amounts of parallel or unethical imports. Given that these products have been illegally imported into the country, sourcing information is not available and quality becomes a question. Because of the supplements being highly priced and customers' inability to differentiate a legitimate product from a regular powder, several opportunistic re-sellers create and sell fake products in the market. Fake products look very similar to their original counterparts and are typically mixed with parallel-imported supplements. It means that if you are buying a non-authorized product, you may be lucky and get an authentic product, but 1 out of 5 people will likely get a fake product, which may contain banned substances, such as steroids, and get you on a risk of causing permanent damage to your body.
QUALITY CONTROL DURING DISTRIBUTION
We provide accurate expiry information to our customers at the time of purchasing.
We also ensure that close-to-expiry products (within last 3 months for most of the brands) are not sold until explicitly bought by customers.
WE ENSURE THAT DAMAGED PRODUCTS ARE NOT SHIPPED:
We maintain tight quality control in our warehouse, which ensures that damaged/sub-par quality products are not shipped to the customers.
We work only with premium logistic partners, like Fedex, Blue Dart, etc.
7 DAYS HASSLE-FREE RETURN POLICY
We offer 100% customer satisfaction through our hassle-free 7-day return policy. If you are not satisfied with the product, you may choose to return the product within 7 days of purchase. However we would want you to go through our Returns policy in order to generate a request for Returns/Refunds.